Questions about Hearing Loss or Hearing Aids?
Call us today!
(912) 748-9494
About Us
HAPPY NEW YEAR!
May 2009 be a year full of blessings for you, your family, and friends!
Office Hours:
Monday-9:00 a.m.-5:30 p.m.
Tuesday- 9:00 a.m.-5:30 p.m.
Wednesday 9:00 a.m.-12:00 p.m.
Thursday 9:00 a.m.-5:30 p.m.
Friday 9:00 a.m.-5:30 p.m.
Saturday-Closed
Sunday-Closed
We close daily for lunch from 12:00-1:30 p.m.
Walk-ins welcome, appointments preferred so we may reserve adequate time for you.
Monday-9:00 a.m.-5:30 p.m.
Tuesday- 9:00 a.m.-5:30 p.m.
Wednesday 9:00 a.m.-12:00 p.m.
Thursday 9:00 a.m.-5:30 p.m.
Friday 9:00 a.m.-5:30 p.m.
Saturday-Closed
Sunday-Closed
We close daily for lunch from 12:00-1:30 p.m.
Walk-ins welcome, appointments preferred so we may reserve adequate time for you.
Founded in 2004, Coastal Audiology, Inc. is a full-service Audiology and hearing healthcare practice. We give the residents of West Chatham and Effingham counties, as well as the South Carolina low country, high-quality hearing healthcare closer to home. We offer a full range of products from a variety of manufacturers to give you the very best options for your hearing loss, budget, and lifestyle.
We also offer a full range of hearing protection products for hunters, musicians, swimmers, and many more recreational and occupational uses. Additionally, Coastal Audiology and Hearing Aid Center offers a wide variety of assisitve listening devices for existing hearing aid wearers as well as individuals who may need a little hearing help but who aren't ready for hearing aids. This includes, but is not limited to, amplified telephones, TV Ears television listening system, and Bluetooth-compatible headsets.
About Our Practice...
- Convenient, up front parking. Just steps from your car to our door.
- Easily accessible from I-95. I-16, Hwy 80, and Pooler Parkway.
- Comprehensive diagnostics-a thorough hearing evaluation to assure that your fitting prescription is as precise as possible.
- Instead of paying for your hearing aids and services all up front, we are the first local provider to give you the choice to pay for your hearing aids and the initial fitting up front, then pay for the visits you need as you need them through our Pay-as-you-Go Plan. It can save you hundreds of dollars! We also offer our Protection Plus+ Plan for those that want the ultimate hearing aid service and warranty package at one price.
- Hearing instrument demonstrations after your evaluation that allow you to hear what amplification can do for you.
- Financing is available, including interest-free plans.(Credit approval required, Citi Health Card)
- 30-day adjustment period to assure you get the best fit and prescription possible.
- We fit hearing devices from several top manufacturers to give you the best option for your needs.
- Protection Plus+ Regular preventative maintenance follow-up appointments as well as a 3 year comprehensive repair and loss/damage warranty. Also, a 3 year supply of batteries (100 cells per aid), part of our Sonus Solutions package.
- Pay-As-You-Go plan for those wanting a more budget-friendly choice, allowing you to pay for your services as you need them instead of up front at the original fitting.
- Our informative quarterly newsletter, 'Hears' to Your Ears
- Our hearing enhancement classes, 'The Joy of Hearing'.
- Complimentary educational seminars for the public
- No "one-size-fits-all" hearing care here. We listen to you and customize a prescription especially for you.
- Hearing conservation products for musicians, hunters, shooters, race fans, and anyone else wishing to protect their hearing or block out unwanted noises.
- Rayovac ProLine Batteries, and a Battery Club to reward you for your purchases.
- Assistive Listening Systems
- We stock a full range of maintenance accessories to keep your hearing devices working in tip-top shape.
- Hearing Aid Repairs for analog, programmable, and digital hearing devices. We welcome patients wearing all types and brands of hearing aids. When the hearing aid is covered under the original manufacturer's warranty, there is no cost for the repair, even if purchased elsewhere (some exceptions apply.)
- A service package is available for individuals who may have purchased their hearing aids elsewhere or online.
- Travel to your home is available, some locations will be assessed a small travel charge.
- Need a speaker for your school, PTA, work, or civic organization? Our Audiologist is happy to speak to your group about a variety of hearing health related topics.
- Referral incentive program for any patient that refers a patient to us that results in a hearing aid fitting.
- Easily accessible from I-95. I-16, Hwy 80, and Pooler Parkway.
About Our Staff...
Dawn Hostetler-MacMillan, M.S., CCC-A, F-AAA
Certified & Licensed Audiologist
Founder/President of Coastal Audiology, Inc.
Dawn is the Audiologist and Owner of Coastal Audiology and Hearing Aid Center. She obtained her Bachelor's degree in Speech-Language Pathology in 2000 from Armstrong Atlantic Stat University. She continued her education at The University of North Texas, earning her Master's degree in Audiology. She is currently pursuing her Doctor of Audiology degree from the Pennsylvania College Of Optometry School of Audiology. She anticipates completing her degree in early 2009.
Dawn's responsibilities include all clinical and business management activities.
She lives in Pooler with her husband, Roy and several pets.
Dawn Hostetler-MacMillan, M.S., CCC-A, F-AAA
Certified & Licensed Audiologist
Founder/President of Coastal Audiology, Inc.
Dawn is the Audiologist and Owner of Coastal Audiology and Hearing Aid Center. She obtained her Bachelor's degree in Speech-Language Pathology in 2000 from Armstrong Atlantic Stat University. She continued her education at The University of North Texas, earning her Master's degree in Audiology. She is currently pursuing her Doctor of Audiology degree from the Pennsylvania College Of Optometry School of Audiology. She anticipates completing her degree in early 2009.
Dawn's responsibilities include all clinical and business management activities.
She lives in Pooler with her husband, Roy and several pets.
Heather H. Wingate
Practice Manager, Coastal Audiology, Inc.
Heather is the Practice Manager and Patient Care Coordinator of Coastal Audiology. Her responsibilities include scheduling patient appointments, verifying insurance benefits, and billing. Additionally, Heather assists walk-in patients with hearing instrument cleanings, tube changes, and other minor repair.
Heather comes to Coastal Audiology with an impressive customer service background, working for companies such as Gulfstream Aerospace Corporation, State Farm Insurance, and Hauser Advertising. As a founding member and past-President of the Pooler Lions Club, Heather has a passion for helping the less-fortunate obtain hearing aids through the Georgia Lions Lighthouse Foundation.
She lives in Pooler with her husband Stanley, son Zach, and their dog, Izzie.
About Financing & Insurance...
We are so fortunate to live in an age with such amazing technology. Hearing aids today can do things that 10 years ago, we only dreamed of. They have truly changed lives for the better.
Unfortunately, many insurance companies do not recognize this. As a result, hearing aids are typically not covered by most insurance companies, including Medicare. Some insurance companies may have a discount plan and/or small benefit, but rarely are hearing aids covered in full by an insurance company. This leaves the financial burden on the patient. We at Coastal Audiology feel like it is worth it, as we have seen the amazing ways hearing aids have improved people's lives, so we try to make it a little easier.
Insurance Plans Currently Accepted:
-Blue Cross/Blue Shield of Georgia
-Aetna
-United Healthcare (UHC)
-Tricare
-Southcare/Coventry
-CBCA/Memorial Health Partners (Gulfstream)
-Medicare
-Medicaid (children under the age of 18)
-Amerigroup
-Wellcare
-PHCS
-St. Joseph's Candler/The Care Network
ASK YOUR PHYSICIAN FOR A
REFERRAL TO OUR OFFICE!
Helpful Information About Making an Appointment at Coastal Audiology and Hearing Aid Center...
If we will be billing your insurance for your diagnostic testing, we will need an order/referral from your primary care, internal medicine, or ENT physician. This is for all patients, even those with PPO insurance plans. Although your individual insurance plan may not require an actual referral, for Audiology services to be covered by your insurance, your physician must request that we perform these services. Simply put,
1. When you call our office to make an appointment, we will ask you who your physician is. We will ask you to contact their office and request they send us, via fax or mail, orders to "evaluate and treat" on their letterhead or on one of their prescription pads. We can often call for you, as we have relationships with many local physicians. We will need to have he order/referral in our office at the time of your appointment. Unfortunately, if we do not, we are unable to bill your insurance and you will be responsible for all charges inccured that day.
2. Once the order referral is received, a copy will be maintained in your chart. At your arrival for your appointment, we will ask for your insurance card so we can make a copy, along with a picture I.D. If you do not have an insurance card at the time of your appointment and we are unable to obtain a legible copy from another physician prior to you being seen, you will be responsible for any charges incurred at the visit. At the conclusion of your visit, you will be required to pay your co-pay/cost-share, co-insurance. Please note-we cannot bill for co-pays, co-insurance, and cost-shares.They must be paid the day of the visit. We accept Visa, Mastercard, American Express, Discover, cash, check, and debit.
3. We will bill your insurance and await payment for our services from your insurance company. If payment is not received within 60 days from your insurance company, you will be responsible for the balance due. We will send you a statement/invoice if this is necessary.
IMPORTANT NOTICE:
Fees for diagnostic testing are separate from hearing instrument purchases. We will gladly bill your insurance for diagnostic testing if we are a provider and if we have the appropriate documentation before the conclusion of your appointment.
After we have tested your hearing, regardless of your decision to pursue amplification or not, you will be responsible for your co-pay/co-insurance/cost-share. We ask that you pay this at the conclusion of your testing appointment. We are required by law to charge for all comprehensive diagnostic testing due to the fact that we are a provider for several insurance companies, including Medicare.
We are often asked why large chain retailers give "free" hearing tests and why we charge for our services. Simply put, we are Audiologists, the professional recognized by the medical community to evaluate and treat hearing loss, which includes the testing of hearing and the fitting of hearing aids. Many large chains do not employ Audiologists, therefore, they are unable to bill insurance companies for diagnostic testing.
If we will be billing your insurance for your diagnostic testing, we will need an order/referral from your primary care, internal medicine, or ENT physician. This is for all patients, even those with PPO insurance plans. Although your individual insurance plan may not require an actual referral, for Audiology services to be covered by your insurance, your physician must request that we perform these services. Simply put,
1. When you call our office to make an appointment, we will ask you who your physician is. We will ask you to contact their office and request they send us, via fax or mail, orders to "evaluate and treat" on their letterhead or on one of their prescription pads. We can often call for you, as we have relationships with many local physicians. We will need to have he order/referral in our office at the time of your appointment. Unfortunately, if we do not, we are unable to bill your insurance and you will be responsible for all charges inccured that day.
2. Once the order referral is received, a copy will be maintained in your chart. At your arrival for your appointment, we will ask for your insurance card so we can make a copy, along with a picture I.D. If you do not have an insurance card at the time of your appointment and we are unable to obtain a legible copy from another physician prior to you being seen, you will be responsible for any charges incurred at the visit. At the conclusion of your visit, you will be required to pay your co-pay/cost-share, co-insurance. Please note-we cannot bill for co-pays, co-insurance, and cost-shares.They must be paid the day of the visit. We accept Visa, Mastercard, American Express, Discover, cash, check, and debit.
3. We will bill your insurance and await payment for our services from your insurance company. If payment is not received within 60 days from your insurance company, you will be responsible for the balance due. We will send you a statement/invoice if this is necessary.
IMPORTANT NOTICE:
Fees for diagnostic testing are separate from hearing instrument purchases. We will gladly bill your insurance for diagnostic testing if we are a provider and if we have the appropriate documentation before the conclusion of your appointment.
After we have tested your hearing, regardless of your decision to pursue amplification or not, you will be responsible for your co-pay/co-insurance/cost-share. We ask that you pay this at the conclusion of your testing appointment. We are required by law to charge for all comprehensive diagnostic testing due to the fact that we are a provider for several insurance companies, including Medicare.
We are often asked why large chain retailers give "free" hearing tests and why we charge for our services. Simply put, we are Audiologists, the professional recognized by the medical community to evaluate and treat hearing loss, which includes the testing of hearing and the fitting of hearing aids. Many large chains do not employ Audiologists, therefore, they are unable to bill insurance companies for diagnostic testing.
Testimonials
We are so pleased we've made such a positive impact on so many lives. Please click the links below to view some correspondance we've received from satisfied Coastal Audiology and Hearing Aid Center patients.
We'd also love to post more testimonials from satisified patients. If we have made a difference in your life, please let us know-you just may find your comments on our site (with your permission of course!)
Letter from a satisfied Coastal Audiology patient
Card from Satisfied Coastal Audiology patient
We are so pleased we've made such a positive impact on so many lives. Please click the links below to view some correspondance we've received from satisfied Coastal Audiology and Hearing Aid Center patients.
We'd also love to post more testimonials from satisified patients. If we have made a difference in your life, please let us know-you just may find your comments on our site (with your permission of course!)
Letter from a satisfied Coastal Audiology patient
Card from Satisfied Coastal Audiology patient
Calendar of Events
Please check back soon for our January promotions and web-only specials!
Now is the time to do something about your hearing loss! Don't wait another day and miss out on life's important conversations: the "I love yous", the "I miss yous" the "Thank yous"!
