We are so fortunate to live in an age with such amazing technology. Hearing aids today can do things that 10 years ago, we only dreamed of. They have truly changed lives for the better.
Unfortunately, many insurance companies do not recognize this. As a result, hearing aids are typically not covered by most insurance companies, including Medicare. Some insurance companies may have a discount plan and/or small benefit, but rarely are hearing aids covered in full by an insurance company. This leaves the financial burden on the patient. We at Coastal Audiology feel like it is worth it, as we have seen the amazing ways hearing aids have improved people's lives, so we try to make it a little easier.
Insurance Plans Currently Accepted:
-Anthem/Blue Cross Blue Shield of Georgia
-United Healthcare (UHC)
-St. Joseph's Candler/The Care Network
In addition to our full-service purchase plans, Coastal Audiology is pleased to offer an unbundled/itemized option when purchasing hearing aids. While a bundled/all-inclusive option has been an industry norm, it isn't always the best option for those making an investment in hearing aids.
With our unbundled/itemized option, patients will pay for
Our unbundled/itemized option may be best for the following individuals:
All fees for diagnostic testing are separate from the hearing aid purchase. For complete details, please contact us.
We are pleased to offer our HearWell Program. Please click the HearWell tab at the top of the page for more information.
Helpful Information About Making an Appointment at Coastal Audiology and Hearing Aid Center:
If we will be billing your insurance for your diagnostic testing, we will need an order/referral from your primary care, internal medicine, or ENT physician. This is for all patients, even those with PPO insurance plans. Although your individual insurance plan may not require an actual referral, for Audiology services to be covered by your insurance, your physician must request that we perform these services. Simply put,
1. When you call our office to make an appointment, we will ask you who your physician is. We will ask you to contact their office and request they send us, via fax or mail, orders to "evaluate and treat" on their letterhead or on one of their prescription pads. We can often call for you, as we have relationships with many local physicians. We will need to have he order/referral in our office at the time of your appointment. Unfortunately, if we do not, we are unable to bill your insurance and you will be responsible for all charges incurred that day.
2. Once the order referral is received, a copy will be maintained in your chart. At your arrival for your appointment, we will ask for your insurance card so we can make a copy, along with a picture I.D. If you do not have an insurance card at the time of your appointment and we are unable to obtain a legible copy from another physician prior to you being seen, you will be responsible for any charges incurred at the visit. At the conclusion of your visit, you will be required to pay your co-pay/cost-share, co-insurance. Please note-we cannot bill for co-pays, co-insurance, and cost-shares.They must be paid the day of the visit. We accept Visa, Mastercard, American Express, Discover, cash, check, and checkcard/debit. We also offer financing through CareCredit for those that qualify.
3. We will bill your insurance and await payment for our services from your insurance company. If payment is not received within 60 days from your insurance company, you will be responsible for the balance due. We will send you a statement/invoice if this is necessary.
Fees for diagnostic testing are separate from hearing instrument purchases. We will gladly bill your insurance for diagnostic testing if we are a provider and if we have the appropriate documentation before the conclusion of your appointment.
We are often asked why large chain retailers give "free" hearing tests and why we charge for our services. Simply put, we are Audiologists, the professional recognized by the medical community to evaluate and treat hearing loss, which includes the testing of hearing and the fitting of hearing aids. Many large chains do not employ Audiologists, therefore, they are unable to bill insurance companies for diagnostic testing.
If you are a new patient, please have all the necessary forms below completed before your upcoming appointment. You will need to bring a picture ID and your insurance card(s) with you to your appointment and all co-payments or co-insurance fees are due at the time of service.
Please note, any prior unpaid balances will be due before being seen by the doctor.
Please verify with your insurance company that we are in your network before your appointment. Your insurance policy is a contract between you and your insurance provider; therefore, we do not guarantee that we are participating in your network.
We ask that you arrive twenty (20) minutes prior to your scheduled appointment time to review and make sure that we have all of your paperwork completed.
Please do not bring any children, other than the patient, to the scheduled appointment so that we may give that person our full attention. The individual being tested will be in our sound booth and will be asked to respond to very soft beeps and speech. It is not feasible to obtain accurate results with children present, unless of course the child is the one being tested. When possible, we ask that you find someone bring a trusted adult with you that can sit with the child(ren) in the waiting room while testing is being conducted.
Each patient’s time is valuable and we strive to keep our schedule running on time. Due to this, we will reschedule your appointment if you are over fifteen (15) minutes late.
If you need to reschedule or cancel your appointment, please let us know as soon as possible by calling (912) 748-9494.
Thank you and we look forward to seeing you!
Audiology and Hearing Services. Coastal Hearing. Coastal ENT Coastal Hearing Center
Our Mission: Coastal Audiology is dedicated to offering families improved quality of life through comprehensive and individualized hearing healthcare.
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